Cookie Policy

When you visit Rich Palms Casino, small text files get stored on your device. We call these cookies, and they help us remember who you are when you come back. Without them, you'd need to set up everything from scratch each time you log in.

What Cookies Actually Do

Think of cookies as tiny notes that help your browser and our servers communicate better. They store bits of information about your preferences, language choices, and account settings. When you return to our site, these notes remind us of your previous selections, so you don't have to start over.

Your device assigns a unique identifier through these files, which lets us recognize your browser across different sessions. This recognition happens automatically in the background while you use our services.

Types of Cookies We Use

Cookie Type Purpose Duration
Essential Cookies Keep you logged in and maintain your active session while navigating between pages Session-based (deleted when you close your browser)
Preference Cookies Remember your language, display settings, and interface customizations Up to 12 months
Security Cookies Protect your account from unauthorized access and verify your identity Session-based or up to 24 hours
Analytics Cookies Help us understand which features you use most and where improvements are needed Up to 24 months

Why We Need These Files

Our platform requires cookies to function properly. Here's what happens when you allow them:

  • Your account stays active while you move between different sections
  • Form fields remember information you've already entered
  • Security checks happen smoothly without constant verification requests
  • Your chosen display preferences remain consistent across visits
  • Error messages appear in your selected language

Third-Party Cookies

Some cookies come from external services we partner with. These providers help us analyze site performance and understand user behavior patterns. They operate under their own privacy policies, though we carefully select partners who maintain strict data protection standards.

Payment processors and verification services may also place their own cookies when you interact with those specific features. These are necessary for completing transactions and confirming your identity.

Managing Your Cookie Preferences

Your browser gives you control over cookie settings. You can block all cookies, accept only certain types, or delete existing ones. However, restricting essential cookies will prevent you from accessing your account and using our services effectively.

Here's how to adjust settings in common browsers:

  • Chrome: Settings → Privacy and security → Cookies and other site data
  • Firefox: Options → Privacy & Security → Cookies and Site Data
  • Safari: Preferences → Privacy → Manage Website Data
  • Edge: Settings → Cookies and site permissions → Cookies and site data

Mobile Device Options

Smartphone and tablet browsers also store cookies. Look for privacy settings in your mobile browser's menu. Most apps include options to clear browsing data, which removes all stored cookies from your device.

iOS and Android systems let you reset your advertising identifier, which limits tracking across different applications you use.

Cookie Lifespan

Session cookies disappear automatically when you close your browser. Persistent cookies remain until they reach their expiration date or you manually delete them. We set reasonable expiration periods that balance convenience with privacy protection.

Some security-related cookies expire after just a few hours, while preference cookies might last several months so you don't need to reconfigure settings constantly.

Updates to This Policy

We occasionally revise how we handle cookies based on technical improvements or regulatory changes. When significant updates occur, we'll notify you through our platform. Continuing to use Rich Palms Casino after changes take effect means you accept the updated terms.

Questions About Cookies

If something about our cookie usage isn't clear, reach out to our support team at techsupport@richpalms-casinos.com. We can explain specific cookie functions or help you adjust your settings to match your comfort level.

Understanding cookies helps you make informed decisions about your privacy while using our services. We're committed to transparency about data collection methods and giving you meaningful control over your information.

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